No disk yet, ordered April 12

on 12 April I ordered disk order number 16257 in May I received a Email that my order would be shipped 24 May, vice 17 may I emailed a few times, no answer, I sent message through the contact form and still did not receive a response, below is a copy of my order confermation. I have been using the same Email address for over 10 years and I also checked my Spam folder, no response yet.

Your order is complete! Your order number is 16257.
Thank you for shopping at Ray in Blu. Your current order has been attached to the account we found matching
your e-mail address.
Login to view your current order status and order history. Remember to login when you make your next
purchase for a faster checkout experience!

Has anyone else experienced this, is this company still in business?

Brian

Dear Brian,

We have had some technical difficulties in our production version which has delayed shipments. We rejected our first production version due to some errors. We want to make sure the product we ship meets your expectations. We are in our final testing of our updated disc image. We are looking for shipments in about 2 weeks. We appreciate your patience.

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